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ACS (NZ) Limited

About Us

Formerly known as Ansvar Insurance Limited, ACS (NZ) Limited is a dedicated claims management business, committed to the efficient resolution of outstanding insurance claims made under policies issued by Ansvar Insurance Limited in New Zealand.

We are currently operating under a Scheme of Arrangement – click here to find out more.

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Solvency Ratio

ACS (NZ) Limited's solvency position at 31 December 2019 was as follows:

  • Actual Solvency Capital: $7,189,527 (31 December 2018: $6,927,945).
  • Minimum Solvency Capital: $3,526,509 (31 December 2018: $4,284,397).
  • Solvency Margin: $3,663,018 (31 December 2018: $2,643,548).
  • Solvency Ratio: 204% (31 December 2018: 162%).

Annual Financial Report

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2019.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2018.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2017.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2016.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2015.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2014.

Please click here for a copy of ACS (NZ) Limited’s Annual Financial Report for the year ended 31 December 2012.

Please click here for a copy of ACS (NZ) Limited’s Annual Financial Report for the year ended 31 December 2013.

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How do I make a claim?

To make a claim, or to discuss a claim, please call a member of our claims team on 0800 246 011.

What if I have a complaint?

Please refer to our Complaints Procedure.

Contact us: 0800 246 011