ACS (NZ) Limited
About Us

Formerly known as Ansvar Insurance Limited, ACS (NZ) Limited is a dedicated claims management business, committed to the efficient resolution of outstanding insurance claims made under policies issued by Ansvar Insurance Limited in New Zealand.

We are currently operating under a Contingent Scheme of Arrangement – click here to find out more.


Solvency Ratio

ACS (NZ) Limited's solvency position at 30 June 2023 was as follows:

Annual Financial Report

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2022.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2021.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2020.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2019.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2018.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2017.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2016.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2015.

Please click here for a copy of ACS (NZ) Limited's Annual Financial Report for the year ended 31 December 2014.

Please click here for a copy of ACS (NZ) Limited’s Annual Financial Report for the year ended 31 December 2012.

Please click here for a copy of ACS (NZ) Limited’s Annual Financial Report for the year ended 31 December 2013.


How do I make a claim?

To make a claim, or to discuss a claim, please call a member of our claims team on 0800 246 011.

What if I have a complaint?

Please refer to our Complaints Procedure.

Contact us: 0800 246 011